Returns & Exchanges
60-day Returns
-
We have a 60-day return window for all items on our site (excluding items discounted 30% or more). This return window begins once your package has been delivered to you.
-
In the unlikely event that you've received an incorrect item, are missing an item from your order, or an item is damaged in any way, please contact our customer support!
Return standards and conditions
-
We gladly accept returns for both refunds and exchanges!
-
Exchanges can only be requested for the same item in alternate sizes.
-
Items with strong odors or smells like smoke, cologne, detergent, etc., will not be accepted.
-
Items with markings or other stains (such as deodorant) will not be accepted.
-
Items must be unwashed and not put through a dryer.
-
Items with excessive wrinkling are subject to denial.
-
Items covered in animal/human hair are subject to denial.
-
Shipping costs will apply, at this time we do not offer pre paid return labels.
-
If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.
-
If you are returning your entire order, please note that the original shipping costs will not be refunded.
-
If your return is denied, we will notify you via email. Your order will then be reshipped to you within 3-5 business days.